Yoti

VENDOR CASE STUDY

Found in Part A: Main ReportPart C: Age VerificationPart D: Age EstimationPart E: Age InferencePart F: Successive Validation

https://www.yoti.com/

Yoti provides low-friction, high-trust verification with one-time & reusable tokens. A standout example of minimising user friction while maintaining assurance comes from Yoti, whose platform consistently prioritised privacy, simplicity and user control throughout the Trial.

Strengths

Privacy and Assurance in Balance.
Yoti’s system complies with ISO/IEC 27566 by using:
• Hashed, non-linkable identifiers
• No persistent identity profiles unless explicitly required
• Privacy by design, ensuring minimal data is retained

Summary of Results

Yoti excelled in frictionless, privacy-focused AV. No full DOBs were retained, only session-based tokens. One of the most privacy-forward platforms in the trial.

Automated lab testing showed high accuracy for Age Gates 13 and 16, with True Positive Rates consistently above 94% from age 13 upwards and Mean Absolute Error (MAE) values under 2 years for ages 13-20. 80% of users reported being either satisfied or very satisfied with the experience.

Privacy Policy

In addition to the structured Practice Statements, the Trial also reviewed publicly available Privacy Policies for all participating providers. This formed a key part of the Trial’s ethical due diligence and helped assess how well declared practices aligned with actual documentation and observed system behaviour.

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Practice Statement

Practice Statements are formal documents submitted by participating providers, outlining how their systems function and how they claim to meet specific expectations under international and domestic standards. They offer providers an opportunity to articulate their system’s design in their own words — similar to a ‘statement of practice’ or ‘system disclosure’ used in certification and compliance contexts.

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Interview

As part of the Trial’s commitment to transparency and accuracy, the team prepared a written summary of each vendor interview, capturing key points regarding system design, functionality and implementation claims. These summaries were shared with participants for review, allowing them to check, verify and suggest corrections where necessary.

Test Report

Individual Vendor Test Reports were developed for each participating provider. These reports formally document the results of the functional, usability and security evaluations carried out during the Trial and are intended to support public understanding, regulatory scrutiny and future conformity assessment or certification processes.

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